Support Options for Open Smart Homes

With the installation we include first year Advanced Support.

All support options are annual subscription based.

Support options

Domotics
120$/Year
  • Remote Access to Home Assistant, control your Home Assistant from anywhere. Fully encrypted.
  • Problems and question resolution with remote support and via email.
Home Networking
150$/Year
  • Home networking support.
  • Wifi configuration.
  • Help on communication service provider changes.
  • Network problems resoultion via remote connection.
Total Support
400$/Year
  • Domotics support included.
  • Networking support included.
  • Proactive support.
  • New devices configuration.
  • Disaster recovery for the Open Smart Home devices (router and server).



On-site support

(VAT not included)

Travel costs
  • Madrid province: 45 €
  • Outside Madrid province. 0,45€/Km
Labour
  • First hour: 65 €
  • Hour rate: 55€/h